Valérie offers services specialized in stakeholder engagement for complex software package transformation (SaaS, SAP, Waterfall, Agile or Hybrid). They focus on people and culture, value and benefits for users, interdependencies and results, process mining and data awareness.

Achievements in brief

• Management of a community (90 organizations) for the adoption of information management software.

• Fund Recovery of a 5M Euros budget.

• Creation, as part of a business model transformation, of a multi-level mobilization strategy for +90 organizations including a hub, face-to-face meetings, Webex, newsletter, videoconferences, teleconferences, etc. Received Clerk of the Government of Canada Award of Excellence (the highest award in the GC).

• Modernisation of social services: Development of a stakeholder engagement campaign with communication tools adapted to each group and the creation of automated personalized data. A first in data management cross-sector engagement strategy.

• Replacement of the manager of a 4-day strategic meeting of and for the agri-food industry CEOs. Recognized as the best event of its kind in terms of content and form for years.

Strategy Services

• Ideation

  • Evaluation and articulation of an organizational transformation trajectory through a precise and strategic positioning.

  • Outlines of expected benefits for customers, analysis of processes that can be retained within the organization and/or subcontracted, and for the evaluation of intrinsic sources of value.

• Definition

  • Research, reflection, (re)framing, definition of performance indicators, identification of the management method best adapted to the project/program(me) (Agile, Cascade or hybrid), clarification of the current state versus the desired state, revision of the vision, definition and the scope of the value and expected results.

• Mapping

  • Articulation of interactions between the strategic actors (mapping), of the organization of tomorrow and that of today, definition and implementation of a in place a high-level critical path (including partners, which may be sub-contracted processes and/or areas of value to be developed internally), identification of the resources required.

Services in Operations

• Orchestration

  • Confirmation of the adapted project method and construction of a work plan (hiring of talent, definition of the schedule, etc.). Construction of a project charter including the scope of the processesm the potential risks, expenditures, reporting structure, governance, control processes, tools and product change management.

• Change management

  • Impact analysis, definition of stakeholders, design-thinking, roadmap to change, tests workflow, definition of messages and tools by stakeholder, communication plans, training plans. Implementation structure, controls, adjustments and continuity of the change process.

• Marketing

  • Develop a project communication platform where successes, achievements and pitfall-management are posted to show how stakeholder management is adapted to the reality of the situation; propose transparent exchanges between the various stakeholders in order to move the project forward and generate engagement.

Experience

• 17 years in the Canadian federal public service holding strategic positions in central agencies and manage projects with a multi-facetted and complex stakeholder management (B2B).

• 6 years as an international freelancer offering services in public relations, project and international event management.